FAQ
Answers to the questions we hear most. Can't find yours? Contact us or email support@glo8beauty.ca.
About GloRoot Oil
What is GloRoot Hair & Skin Oil?
A 100% organic, 2-in-1 oil made from three ingredients: organic jojoba oil, organic castor oil and organic rosemary leaf extract. It is handcrafted in small batches to strengthen hair, soothe the scalp and hydrate skin.
Which size should I choose?
The 30ml bottle is ideal if you are trying GloRoot for the first time or mainly using it on your face and hair ends. The 50ml bottle is the better value if you plan to use it on your scalp several times a week.
How do I use it on my hair?
Apply a few full droppers directly to the scalp and massage in (our Scalp Massager Brush makes this easier). Leave in for at least one hour, or overnight, then wash out. For dry ends and fly-aways, work half to one dropper through the lengths.
How do I use it on my face?
Press 2–3 drops into clean skin as the last step of your routine. For best absorption, apply any water-based serums first.
Is it suitable for my skin or hair type?
GloRoot is formulated for normal, dry, combination and oily skin and hair. We recommend a patch test before first use: apply a small amount to a small area and wait 24 hours.
Is it safe during pregnancy?
If you are pregnant, breastfeeding or have a medical condition, please check with a qualified healthcare professional before using botanical products.
Orders & Shipping
How long does processing take?
Orders are typically processed within 2–5 business days. You will receive a confirmation email with tracking once your order ships.
Do you offer free shipping?
Yes. Canadian orders over $65 ship free. Shipping for other orders is calculated at checkout based on your location.
Do you ship to the United States?
Yes, we ship to Canada and the United States. Rates are shown at checkout.
Returns
What is your return policy?
For hygiene and quality reasons, all sales of Glo 8 Beauty oils are final and we cannot accept returns or exchanges. If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery with your order number and photos and we will make it right. See our full Return & Refund Policy.